AFTER-SALES SERVICES
Comprehensive after-sales support with expert guidance, preventive maintenance, and reliable solutions to keep your maritime operations running smoothly.
Your Partner in Uninterrupted Maritime Excellence
Masada’s After-Sales Service provides comprehensive support throughout the product lifecycle. We prioritize customer satisfaction, ensuring reliability, prompt assistance, and long-term value beyond the initial purchase. Our goal is to build lasting partnerships through trust and exceptional service.
Masada Singapore Service Hub: Expert Maritime Support
Masada’s Singapore Service Centre is led by an experienced Service Manager and supported by a skilled team of engineers, technicians, and fitters, all trained and certified by Masada. With a strong network of global partners in Gdansk, Dubai, and Houston, we ensure top-tier service and support for our clients worldwide.
General Inspection
Pre-Drydock Inspection
Troubleshooting
Damage Repair
Parts Supply
Hydraulic and Electric Systems Services
PRE-CONTRACT SERVICES
Masada’s pre-contract services provide comprehensive support for offshore projects, ensuring thorough risk assessment, tailored strategies, and regulatory compliance. From feasibility studies to contract planning, we help lay the foundation for a smooth and efficient project execution.
Beyond pre-contract services, Masada offers end-to-end project management, including engineering solutions, operational optimization, and strategic planning. Our expertise ensures a seamless transition from conception to execution, maximizing efficiency and success in every maritime endeavor.
Proactive Care for Peak Performance
Masada provides reliable after-sales support to assist with any post-purchase queries or concerns. Our team of industry experts offers prompt assistance, preventive maintenance, and tailored solutions to keep your maritime equipment operating at peak performance.
We go beyond issue resolution by anticipating and preventing problems, ensuring long-term reliability and efficiency. With Masada, you gain more than support—you gain a trusted partner in maritime excellence.
